- To fix the remote desktop 0x204 error, we must first open the remote control settings and check if Remote Desktop Connection is enabled. If it is not active, our computer cannot be accessed from a different device.
- Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of suicide, violence, or harm to another.
- Mac High Sierra 10.13.6 - I have been using Microsoft Remote Desktop to connect to a Windows 10 Pro computer through a VPN without issue until Friday August 7th, suddenly it refused to connect. Please help - I use this for work.
- Microsoft Remote Desktop Error Code 0x204
- Microsoft Remote Desktop Error Code 0x204 Mac
- Microsoft Remote Desktop Error Code 0x2407
- Microsoft Remote Desktop Error Code 0x207
- Microsoft Remote Desktop Error Code 0x207
RDP error code 0x204 is a Remote Desktop Connection problem that mostly occurs when the user tries to connect to remote Windows PC from macOS, Android, or different OS but failed due to driver issues or security restrictions. The detail error message as below:
We couldn’t connect to the remote PC. Make sure the PC is turned on and connected to the network, and that remote access is enabled.
Error code: 0x204
Next log into the router finds out the Port Forwarding section.; And in that section, you need to forward TCP port 3389 to the earlier located IP address. Please Note: You need to make sure that exposing the Remote Desktop server directly to the internet can generate risks like virus infection, malware, hacking, etc.
To resolve this RDP error 0x204, you may like to follow our resolution steps below.
Content Summary
Solution 1: Enable Remote Connections on Remote PC
Solution 2: Allow Remote Desktop through Windows Defender Firewall
Solution 3: Disable 3rd Party Antivirus Software
Solution 4: Uninstall 3rd Party Firewall
Solution 5: Create Offline Invitation with Windows Remote Assistance
Solution 6: Remove Temp Folder of Remote Desktop on macOS
Solution 7: Port Forwarding Mapping in Router
Solution 8: Update Device Driver
Solution 9: Reinstall Remote Desktop App
Solution 1: Enable Remote Connections on Remote PC
Step 1: Press Windows key + R to open a Run dialog box.
Step 2: Type SystemPropertiesRemote.exe and press Enter to open the System Properties screen. Click Yes to grant administrative privileges if UAC (User Account Control) prompted.
Step 3: Go to the Remote tab > Remote Desktop section.
Step 4: Select the radio button for Allow remote connections to this computer option, check to Allow remote connections only from computers running Remote Desktop with Network level authentication (recommended) for more secure authentication methods that can better protect your computer.
* If you are trying to connect to the remote computer from a different network, you will need to uncheck Allow remote connections only from computers running Remote Desktop with Network level authentication (recommended) option.
Step 5: Click the Apply button to save the changes.
Solution 2: Allow Remote Desktop through Windows Defender Firewall
Step 1: Press Windows key + R to open a Run dialog box.
Step 2: Type firewall.cpl and press Enter to open the Windows Firewall settings menu. Click Yes to grant administrative privileges if UAC (User Account Control) prompted.
Step 3: Click on the Allow an app or feature through Windows Defender Firewall link at the left-hand side menu.
* Alternatively, you can navigate to Control Panel > System and Security, click on Allow an app through Windows Firewall link located under Windows Defender Firewall.
Step 4: Click on the Change settings button located in the top-right section.
Step 5: Scroll down through the list of allowed items and enable the Private and Public box associated with Remote Desktop and Remote Desktop (WebSocket).
Step 6: Press the Ok button to save the changes.
Step 7: Restart your PC.
Solution 3: Disable 3rd Party Antivirus Software
McAfee Internet Security is the most common 3rd party Antivirus suite that is known to cause the error 0x204 by triggering a false-positive and threats the port used by the RDP as a malicious attempt to access files remotely. Disable the real-time protection (active shields) of 3rd party Antivirus suite directly from the taskbar menu to fix the issues imply.
Solution 4: Uninstall 3rd Party Firewall
Step 1; Press Windows key + R to open a Run dialog box.
Step 2: Type appwiz.cpl and press Enter to open the Programs and Files menu.
Step 3: Scroll down through the list of installed applications and locate the 3rd party firewall. Right-click on it and choose Uninstall from the context menu.
Step 4: Follow the on-screen prompts to complete the process inside the uninstallation screen.
Step 5: Restart your computer.
Solution 5: Create Offline Invitation with Windows Remote Assistance
Step 1: Press Windows key + R to open a Run dialog box.
Step 2: Type msra.exe in the text box and press Enter to open the Windows Remote Assistance wizard. Click Yes to grant administrative privileges if UAC (User Account Control) prompted.
Step 3: Click on Invite someone you trust to help you.
Step 4: Click on Save this invitation as a file or other option such as Use Email to send an invitation or Use Easy Connect.
Step 5: Go to the remote PC to open the invitation created previously.
Solution 6: Remove Temp Folder of Remote Desktop on macOS
Step 1: Ensure the Remote Desktop Program on macOS is completely closed.
Step 2: Click on the Finder icon located at the bottom-left corner of the screen).
Step 3: Use the search function to search for group containers, then press Return to retrieve the results.
Step 4: Delete the UBF8T346G9.com.microsoft.rdc.
Step 5: Restart your macOS.
Solution 7: Port Forwarding Mapping in Router
Step 1: Get the IP address of the remote PC that you want to connect to. The recommended way is to execute ipconfig command on remote PC and take note for the IPv4 Address entry.
Step 2: Log into your router and locate the Port Forwarding section.
Step 3: Enable Port Forwarding function and add the profile to forward TCP port 3389 to the IP address of the remote PC.
Solution 8: Update Device Driver
Error 0x204 could occur if you added hardware to the computer. If this happened, you could try to update the device driver and check if it helps to fix the problem:
Step 1: Run hardware diagnosis application software supplied by the system manufacturer to determine if any hardware component failed.
Step 2: Remove or replace the newly installed driver.
Solution 9: Reinstall Remote Desktop App
Step 1: Open the Microsoft Remote Desktop app.
Step 2: Click on the overflow menu (…) button next to the name of the Remote Desktop connection you want to delete, and click on Remove.
Step 3: After you disabled the app, try to install it again.
Remote access to a computer is a Windows 10 Pro exclusive feature that lets you access any of your Windows 10 devices from anywhere in the world. Accessing the remote desktop from your computer isn’t an easy process. Sometimes it may throw up some unknown error messages like “We couldn’t connect to the remote PC because the PC can’t be found. Error code 0x104“. There are some easy resolutions to fix this issue on your computer.
Fix 1 – Turn on Network Discovery
The remote desktop feature will stop working if you disable the network discovery feature.
1. Right-click on the Windows icon. Then you have to click on the “Run“.
2. Then, type the below-mentioned code and then click on “OK“.
3. When the Network & Sharing center opens up, click on the “Change advanced sharing settings“.
4. Here you will see various network profiles on your screen.
5. You have to expand the network profile you are currently using. Once expanded, check the box click on the radio button beside “Turn on network discovery“.
6. Don’t forget to click on the “Save changes” to save it.
Close the Control Panel window.
Restart your computer and further try to access the remote computer.
Fix 2 – Enable Remote Desktop settings
You have to check whether the Remote desktop is enabled on your computer.
1. You need to press Windows key+I.
2. After that, you have to go to the “System“.
3. When the System window appears, on the left-hand side, scroll down to choose the “Remote Desktop“.
4. On the right side, check if the “Enable Remote Desktop” is switched to “ON” or not.
After doing this if you can access the remote desktop again or not.
Fix 3 – Allow Remote assistance through the firewall
Sometimes firewalls may disallow some particular rules which in turn may cause this type of error.
Microsoft Remote Desktop Error Code 0x204
1. Press the Windows key from the keyboard. Here type “Windows Defender Firewall“.
Microsoft Remote Desktop Error Code 0x204 Mac
2. Then hit Enter.
3. On the left-hand side, click on the “Advanced settings“.
4. When the Windows Defender with Advanced Security opens up, click on the “Inbound Rules“.
5. After that you have to scroll down to find the “Remote Assistance (RA Server TCP-In)“. Right-click on the rule and then click on “Enable rule“.
6. Just below you will notice two more rules named “Remote Desktop – User Mode (TCP-In)” and “Remote Desktop – User Mode (UDP-In)“.
Microsoft Remote Desktop Error Code 0x2407
7. Just like before right-click on these two rules one-by-one and then click on “Enable rule” to enable both the rules.
8. Now, check that the ‘Local Port’ for these two rules is set to “3389“.
After doing all these, close the window.
Microsoft Remote Desktop Error Code 0x207
Try connecting to this desktop using remote access.
Fix 4 – Clean modified DNS server settings
Setting the DNS server to obtain the settings automatically should fix this problem.
1. You have to type “ncpa.cpl” in the search box.
2. After that you have to hit Enter.
3. Within seconds the Network Connections will appear. Now, right-click on the network you are using and then click on “Properties“.
Microsoft Remote Desktop Error Code 0x207
4. After that, double click on “Internet Protocol Version 4 (TCP/IPv4)“.
7. Once the Internet Protocol Version 4 (TCP/IPv4) Properties window has opened up, click on “Obtain DNS server address automatically”
8. Don’t forget to click on “OK“.
Give the remote access another try.
The problem should be gone by now.
Sambit is a Mechanical Engineer By qualification who loves to write about Windows 10 and solutions to weirdest possible problems.